Brentano has been making impressions on the textile industry for 30+ years by continually hiring the most skilled and talented design professionals available. We recognize that our employees are our competitive advantage. It is our goal to sustain this competitive advantage by providing our employees with the necessary training and exceptional benefits that allow for maximum personal and professional growth.
Brentano has a policy and commitment to provide equal opportunity for employees and candidates for employment. We support and will cooperate fully in the implementation of applicable laws and executive orders in all of our employment policies, practices and decisions.
Customer Service Representative
We are currently seeking a savvy and detail oriented individual to join our Customer Service team. The successful candidate will have strong customer focus and ability to process and interpret significant amounts of data on a daily basis. Our new team member must have excellent written and spoken communication skills and be an assertive critical thinker. The ideal person will have an approachable personality, collaborate easily with peers and have a natural interest in going above and beyond.
As part of the team, you will work with 4-5 customer service representatives to process all orders and client requests received on a daily basis. You will serve as the main point of contact for our outside sales reps and clients for order related inquiries. In this role, you will be required to have a working knowledge or our products and industry and be able to answer basic inquiries related to our textile line. You must be comfortable with heavy phone and email traffic to be successful in this position.
Samples Shipping and Receiving Representative
The Samples Shipping and Receiving Representative will be required to work with our Sample Warehouse personnel to process inbound and outbound sample requests and maintain open lines of communication with our Reps and Clients.
This position will be required to receive and pull orders, pack and ship sample requests, inspect orders for accuracy, count inventory, track orders, document orders with shipping numbers and identify status with Clients and Reps. The ideal candidate has exemplary customer service skills and prefers an active job that involves continuous movement, standing and working with your hands. The Sample Service Representative must be a friendly individual with both the physical and mental acumen to coordinate and prioritize multiple, simultaneous projects on a day to day basis. Excellent people skills are required to maintain good working relationships with coworkers across departments and with our outside sales reps.